Il meglio del Made in Italy
CART
Empty cart0

Shipping

General rules and costs

We usually process your order in 1-2 days, if the product is available in stock and we received your payment.
In case of delay, we'll inform you as soon as possible.

Please provide that you or someone else could receive and sign for parcel at delivering, because the Carrier, in case of absence, could leave the parcel to Reception or other unauthorized person.
Please check the parcel was integral, sealed by our Shipping Dept., before signing the receipt.

- - - NOTE: signing the receipt, you relieve the carrier from any responsibility.
We cannot be responsible of shipping damages or stealing if you have signed the receipt before checking.
If the package seems damaged, sign "with reserve to check".

The shipping cost depends on the shipping method you choose (registered mail or express carrier), the weight of the parcel and its destination.The shipping cost is easily calculated by our Shopping Cart, and includes also the handling.
Both the shipping costs (mail and carrier) are viewable before filling in your data.

Your invoice comes with your product; if it's a gift, please ask for separate mailing, even to a different address.

 

Shipping to Italy

Express Carrier - insured

Usually the delivery time is 24 hours for shipments to North and Central Italy, and 48 hours to Southern Italy and isles. This timing is NOT guaranteed.

Mail - NOT insured

We can ship as Raccomandata (= registered mail) or as Pacco Postale (=mail parcel), depending on the parcel's size and weight.
Both these shipping methods require a signature at delivery, but they are not insured.
Timing can widely vary during the year, 2 to 10 days and more. We'll send you a mail message for shipping confirmation with your Poste Italiane tracking number, that you can digit in Poste Italiane website (only in Italian) only if it's a Raccomandata.

International Shipping


  • EUROPEAN UNION (EU)

    EU - WESTERN CONTRIES

    ANDORRA
    AUSTRIA
    BELGIUM
    DANMARK
    FINLAND
    FRANCE
    GERMANY
    GREAT BRITAIN
    GREECE
    GROENLAND
    IRELAND
    LUXEMBURG
    MONACO
    NETHERLANDS
    PORTUGAL (CONTIN)
    SPAIN
    SWEDEN

    EU - EASTERN COUNTRIES

    BULGARIA
    CZECH REPUBLIC
    ESTONIA
    HUNGARY
    LATVIA
    LITUANIA
    POLAND
    ROMANIA
    SLOVAKIA
    SLOVENIA

    EU - ISLANDS

    AZORES
    BALEARIC ISLANDS
    CANARY ISLANDS
    CYPRUS
    MALTA

    EUROPE

    OTHER WESTERN COUNTRIES

    GIBRALTAR
    ISLAND
    LIECHTENSTEIN
    NORWEY
    SWITZERLAND

    OTHER EASTERN COUNTRIES

    ALBANIA
    BIELORUSSIA
    BOSNIA ERZ.
    CROAZIA
    MACEDONIA
    MOLDAVIA
    MONTENEGRO
    RUSSIA
    SERBIA
    UCRAINA

  • MEDITERRANEAN COUNTRIES

    ALGERIE
    EGYPT
    JAMAHIRYA(LIBIA)
    MAROC
    TUNISIA
    TURKEY
    ISRAELE
    LIBANO
    SIRIA PALESTINESE

    AFRICA

    SOUTH AFRICA

    OTHER
    AFRICAN COUNTRIES

    ANGOLA
    BENIN
    BOTSWANA
    BURKINA FASO
    BURUNDI
    CAMEROUN
    CAPO VERDE
    CIAD
    CONGO
    COSTA D'AVORIO
    ERITREA
    ETIOPIA
    GABON
    GAMBIA
    GHANA
    GIBUTI
    GUINEA BISSAU
    GUINEA EQUATORIALE
    GUINEA REP.
    KENYA
    LESOTHO
    LIBERIA
    MADAGASCAR
    MALAWI
    MALI
    MAURITANIA
    MAURITIUS
    MOZAMBICO
    NAMIBIA
    NIGER
    NIGERIA
    REPUBBLICA DEM. CONGO
    REUNION
    RWANDA
    SENEGAL
    SEYCHELLES
    SIERRA LEONE
    SUDAN
    SWAZILAND
    TANZANIA
    TOGO
    UGANDA
    ZAIRE
    ZAMBIA
    ZIMBAWE

  • ASIA

    MIDDLE EAST

    SAUDI ARABIA
    BAHRAIN
    UNITED ARAB EMIRATES
    JORDAN
    IRAN
    IRAQ
    KUWAIT
    OMAN
    QATAR

    FAR EAST

    BRUNEI DARUSSALAM
    CAMBOGIA
    CHINA
    SOUTH KOREA
    PHILIPPINES
    JAPAN
    HONG KONG
    LAOS
    MACAO
    MALESIA
    MONGOLIA
    BIRMANIA
    SINGAPORE
    THAILAND
    TAIWAN
    VIETNAM

    ASIA - OTHER COUNTRIES

    AFGHANISTAN
    ARMENIA
    AZERBAIDJAN
    BANGLADESH
    BHOUTAN
    GEORGIA
    KAZAKISTAN
    KIRGHIZISTAN
    NORTH KOREA
    INDIA
    MALDIVIAN ISLAND
    MONGOLIA
    NEPAL
    PAKISTAN
    ASIAN RUSSIA
    SABAH
    SRI LANKA
    TADJIKISTAN
    TIBET
    TURKMENISTAN
    UZBEKISTAN
    YEMEN

    AUSTRALIA

    AUSTRALIA
    NEW ZEALAND

  • NORTH AMERICA

    USA AND CANADA

    MEXICO

    AMERICA - OTHER COUNTRIES

    ANGUILLA
    ANTIGUA
    ARGENTINA
    ARUBA
    BAHAMAS
    BARBADOS
    BARBUDA
    BELIZE
    BERMUDE
    BOLIVIA
    BONAIRE
    BRASILE
    CAYMAN
    CILE
    COLOMBIA
    COSTA RICA
    CURACAO
    DOMINICANA REPUBBLICA
    DOMINIQUE
    ECUADOR
    EL SALVADOR
    GIAMAICA
    GRANADA
    GUADALUPA
    GUATEMALA
    GUYANA, FRENCH GUYANA
    HAITI
    HONDURAS
    VIRGIN ISLANDS
    MARTINICA
    MONTSERRAT
    NICARAGUA
    PANAMA
    PARAGUAY
    PERU'
    PORTORICO
    S.VINCENZO E GRENADINE
    SAINTE LUCIE
    SALVADOR (EL)
    SURINAME
    TRINIDAD E TOBAGO
    TURQUES ET CAIQUES
    URUGUAY
    VENEZUELA

    PACIFIC ISLANDS

    COOK
    FANNING(V.KIRIBATI)
    FIDJI
    GUAM
    KIRIBATI
    MARSHALL
    MICRONESIA
    NAURU
    NUOVA CALEDONIA
    PALAU
    PAPUASIA N. GUINEA
    POLINESIA FRANCESE
    SAIPAN
    SALOMON
    SAMOA
    TONGA
    TUVALU
    VANUATU
    WALLIS & FUTUNA
    WESTERN SAMOA

Customs duty

Extra-European customers may pay local taxes at delivery, depending on their local customs law.

In case you refused to pay customs duty and taxes, the parcel may be abandoned and you won't be refunded of your money; or it may return back to us and we'll charge you for the expenses we have to pay (for example double taxes of import and export, double shipping, brokerage, warehouse fees).

By Express Carrier - air shipping

For exact timing, please check FedEx website (usually delivered in 24/48 hours to the most of Europe and North America).
In our e-mail message of shipping confirmation, you'll see your tracking number, which allows you to monitor your parcel in FedEx website.

By Mail - ground shipping

We can ship small packages as Raccomandata (refills, nibs, bijoux, small accessories). Over, we ship as Pacco ordinario (=regular parcel), ground, not airmail. These shipping methods require your signature at delivery, but they're not insured.
Timing can widely vary during the year, 1 to 4 weeks and more. We'll send you an e-mail message for shipping confirmation with your tracking number, that in case of Raccomandata you can digit in Poste Italiane website (only in Italian), but tracking is available only until Italian board. Postal parcels are not trackable.

SIGN UP FOR OUR MAILING LIST Be the first to learn about news, special offers and promotions: